Leading In A New Reality


In terms of the economy, the normal we all knew and loved is out the door. Rogue waves & storms often provide perfect conditions for new opportunities. In times like this, leaders often hear whispers from the Holy Spirit – this is why you’re a leader – this is why you’re in this position. It can create the strongest bonds when we occasionally face the occasional rogue wave.

Storms require constant action at the helm.

Four Lessons:

Philosophical. October 08 – Stock market lost 25% of value. Hundreds of Willowcreek members lost jobs.  A large giver called Bill & said he couldn’t give his $2-300,000 Christmas gift. This was a rogue wave. The leadership team decided that no matter what happened, they would challenge the church to be the church – no matter what. This was not a business or naive decision. Do we still believe the local church is the hope of the world? Yes – to our core.

New series at Willow – “What we can learn in a downturn.” God will prove himself to be faithful. I hope you learn the beauty power & potential of your church. To those who are in a bind – let the church help you. Humble yourselves during your time of need. To those not affected by the downturn – step up and be the church in prayer & generosity.  In a matter of weeks a business man stepped up and gave a check that made Bill pee his pants.

People aren’t coming to church for a mild dose of God. “All killer, no filler.”

Kingdom Economics lesson. The math makes no sense from a human perspective. Walk more by faith than by sight. Revenue goes down but the needs go up. Planning becomes more like guesswork. If you lose track of the financial part of ministry, you’ll bring embarrassment. Hybels asked Jack Welsh – How do you lead through a crisis? In a crisis, cash is king! (Jack Welsh)

Healthy cash reserves gives leaders what they need in a time of crisis – time. Cash gives you time! We tell individuals this every day – have 6 months of savings in case you lose your job. It gives you time. So why does the church or businesses not follow this rule too?

The bucket exercise – if revenue drops 50% which activities would we stop doing? Put those activities in bucket C. If we dropped 75%, put those activities in bucket B. If we absolutely would not stop doing a particular activity no matter what put those activities in bucket A. This is incredibly clarifying.

If you have to cut staff, cut staff. But give people time, be honest, and be generous.

Look at your resource pie – Willow is moving to a budget of 50% staff, 10% Wins of the Spirit, 15% ministry budgets, 15% facility/utility/etc.

Relational Lesson. Habakkuk 3:2. “I want to see God transform tons of people in OUR day.”  God usually does his great work through people. People who are totally yielded to Him. God wants those who are “full on” for Him. Hybels is asking his staff tough questions. Are we hiring “full on” people and giving the tools & opportunities to reach their fullest potential. Jim Collins new book – How the Mighty Have Fallen. Staff read it & then asked the tough questions. How many absolute key seats are there in your organization? If there are X number of “key seats” in your organization, how many of those seats are filled w/ the right people. They found 85% were. What is the plan to get the right people. Are we developing backup people for those key people? These tough questions take tough leadership will but must be done.

Personal Lesson. Hybels was at a board meeting and he asked someone “how was your day?” The guy unloaded – 50 hr/week job plus because of economy he’s doing another full time job. Hybels said “I’m a little worried for you.” Later that night the Holy Spirit told Hybels “I”m a little worried for you.”

Hybels realized his life is unsustainable. “The pace at which I’m doing the work of God is destroying God’s work in me.”  He was slowly falling back into a depleted position.

The Replenishment Bucket – Romans 8:6 – when you’re in sync w/ the holy spirit it leads to life and peace. It brings peace instead of anxiety. Many people, because of the rogue waves, are at the bottom of the bucket. This requires self leadership. “Reinvent adequate replenishment strategies for the new reality.” There are involvements, commitments & opportunities that you need to get out of. Know what fills your bucket. Hybels has doubled the miles he’s running, watching diet & days off. He’s also changed how he’s starting his day. He used to be in the office everyday by 6 – before all the other staff. Lately the temptation to ignore his early morning devotions in favor of his job responsibilities was huge. The temptation for leaders is to work 24/7. Realize if you’re virtually powerless, like an alcoholic, to avoid temptation. Now he starts his day more gently in a room at his house w/ no leadership temptations. When you listen to god slowly he speaks more often. After devotions he works on his sermon. THEN he goes to the office.

The best thing you bring to the table every day is a filled up bucket. Everyone around you benefits from this in profound ways. Your colleagues will feed on this. Shake up your routines. Fill up your bucket.

What do you followers see when they look at you these days. Do they see a full bucket? Or someone who’s exhausted or fearful?

God is still capable of doing great things in our day, but are you living like you think he doesn’t?

God wants to do great things in our day and with your leadership.


Name that port

I was recently troubleshooting a Sophos Remote Console installation & realized the server’s firewall was blocking my console’s remote access. I simply had to open up the appropriate port on the server, but obviously you have to know which port to open. I thought it would be helpful to post a very basic troubleshooting method you can use to fix similar issues.

This information and more is available directly from Microsoft KB 875357.

Identifying the ports

  1. Start the program and try to use its network features. For example, with a multimedia program, try to start an audio stream. With a Web server, try to start the service.
  2. Click Start, click Run, type cmd, and then click OK.
  3. At the command prompt, type netstat –ano > netstat.txt, and then press ENTER. This command creates the Netstat.txt file. This file lists all the listening ports.
  4. At the command prompt, type tasklist > tasklist.txt, and then press ENTER. If the program in question runs as a service, type tasklist /svc > tasklist.txt instead of tasklist > tasklist.txt so that the services that are loaded in each process are listed.
  5. Open the Tasklist.txt file, and then locate the program that you are troubleshooting. Write down the Process Identifier for the process, and then open the Netstat.txt file. Note any entries that are associated with that Process Identifier and the protocol that is used.

  Netstat.txt and Tasklist.txt windows

If the port numbers for the process are less than 1024, the port numbers will probably not change. If the numbers that are used are greater than or equal to 1024, the program may use a range of ports. Therefore, you may not be able to resolve the issue by opening individual ports.

Adding the port exception

  1. Click Start, click Run, type wscui.cpl, and then click OK.
  2. In Windows Security Center, click Windows Firewall.
  3. Click the Exceptions tab, and then click Add Port to display the Add a Port dialog box.
  4. Type a descriptive name for the port exception and the port number that your program uses, and then select either the TCP or UDP protocol.
  5. Click Change Scope.

  6. View or set the scope for the port exception, and then click OK.

  7. Click OK to close the Add a Port dialog box.

  8. To verify that the port settings are correct for your program, test the program.

Using Logging

You can enable logging to help identify the source of inbound traffic and to provide details on what traffic is being blocked. %Windir%\pfirewall.log is the default log file. To enable logging, follow these steps:

  1. Click Start, click Run, type firewall.cpl, and then click OK.
  2. Click the Advanced tab.
  3. In the Security Logging area, click Settings.
  4. Click to select the Log dropped packets check box, and then click OK.
  5. Click OK.

Note Outbound successes are not logged. Outbound traffic that is not blocked is not logged.

From http://support.microsoft.com/kb/941314

Microsoft Remote Server Administration Tools (RSAT) enables IT administrators to remotely manage roles and features in Windows Server 2008 from a computer that is running Windows Vista with Service Pack 1 (SP1). It includes support for remote management of computers that are running either a Server Core installation option or a full installation option of Windows Server 2008. It provides similar functionality to the Windows Server 2003 Administration Tools Pack.

Windows Server 2003 support

Only the following tools support the management of Windows Server 2003:

  • Active Directory Domain Services (AD DS) Tools
  • Active Directory Lightweight Directory Services (AD LDS) Tools
  • Active Directory Certification Authority Tools
  • DHCP Server Tools
  • DNS Server Tools
  • Terminal Services tools
  • Universal Description, Discovery, and Integration (UDDI) Services Tools
  • Group Policy Management Tools
  • Network Load Balancing Tools


Install RSAT

To install RSAT, follow these steps on a computer running the final release of Windows Vista with SP1:

  1. Download the RSAT package from Microsoft Web site.
  2. Double-click the downloaded package to start the Setup wizard. Follow the instructions in the wizard to complete the installation.
  3. Open Control Panel, click Programs, and then click Turn Windows features on or off under Programs and Features.
    If you are prompted to provide permission by User Account Control, click Continue.
  4. In the Windows Features dialog box, select the remote administration snap-ins and tools that you want to install, and then click OK.
  5. Configure the Start menu to display the Administration Tools shortcut. To do this, follow these steps:
    1. Right-click Start, and then click Properties.
    2. On the Start Menu tab, click Customize.
    3. In the Customize Start Menu dialog box, scroll down to System administrative tools, and then select Display on the All Programs menu and the Start menu.
    4. Click OK.
  6. For a complete list of tools included in the RSAT final package, installation instructions, and other help topics, see Remote Server Administration Tools Help in the Administrative Tools list on the Start menu.

Below is an email I sent out to our staff about why we’re blocking sites like Pandora, Last.fm, etc.

I feel bad about it. I didn’t like doing it, but it had to be done.


A handful of your favorite audio streaming sites are now blocked.


Because I enjoy people being mad at me.

No, Really.

It’s a policy that’s been in place for a while, but some didn’t know and others have “forgotten.”

We rely on our internet connection for a lot of really important things to get our jobs done, including email, ServiceU, research, downloading, our connection to the FF office (& future offices), and of course Fellowship One and Check-In.

Our internet bandwidth isn’t unlimited. It’s like a pipe that can only handle so much water at one time. Audio & video streaming take up a lot of space in that pipe. It only takes a handful of people listening to Pandora or K-Love to slow our connection down to a crawl, and that can really interfere w/ legitimate business needs.

I’ll Find a Way

You probably will. Not every streaming audio site is blocked, and almost no video sites are (yet). There are legitimate ministry reasons to keep this stuff accessible. Just make sure that’s why you’re accessing it.

Viewing video clips or listening to audio clips is fine, providing it’s for your job. But please don’t stream internet radio or video for the fun of it.

What Can I Do?

Bring in your iPod, satellite radio, AM/FM, CDs, cassettes, records, or 8-tracks, or load up your MP3 collection to your computer and listen to iTunes. I’ll even help you.

But What About. . .?

If you’ve got a question, just ask.




Brett “you took my music away” Anderson

IT Director

Christian Life Center

3489 Little York Rd.

Dayton, OH 45414

937.898.8811 x254

These are the notes I used for the CLC-U class I co-taught at Christian Life Center


Backing up your computer is like flossing or exercise. Everybody knows they should do it but it’s just so easy to “forget.”

Most people start backing up their computer after something devastating happens. Be PROACTIVE not REACTIVE.


So what to do . . .




2 primary categories of backups – Image and file based.


Image based is ideal in the event of a catastrophe.  It takes a “picture” or image of your hard drive. When a restore is needed, that “picture” is copied to the new drive and your computer will be restored as it was when you took the picture – all programs, settings, and files will be restored.
File based backups will protect the files on your computer but not the programs & settings. If you are just doing file backups and your computer crashes, you’ll have to reinstall Windows and all the updates, and every program that you use. However, that is often an acceptable consequence for people as long as their files are backed up.


Windows XP & Vista both have built in backup utilities. The XP option is basic and can function well for file level backups. The Vista Backup & Restore program is pretty good and supports file and image based backups.  At the very least, use the built in programs in Windows and dump your data to a stack of CDs/DVDs or an external hard drive. 
Read more about the Windows options – http://www.microsoft.com/protect/yourself/data/backup.mspx




Acronis True Image Home 2009 ~$50 is an excellent program that will create image backups of your computer. It also supports drive cloning and file based backup and restore. You can store backups on almost any PC storage device: internal or external hard drives, network drives or a variety of IDE, SCSI, FireWire, USB and PC Card (formerly called PCMCIA) removable media drives, as well as CD-R/RW, DVD+-R/RW, Iomega Zip and Jaz drives.

 Windows Home Server is another option that I love. I built my own home server that sits in a closet and backs up my main PC every night.

However, the problem with the solutions so far is that you still have to be involved at some point. Even if you setup an automatic backup schedule, the backups are still sitting on a hard drive or DVDs right next to your computer. What happens if you’re robbed, or there’s a flood or fire?

Frequent and regular computer backups will not happen if you have to be involved!
It’s human nature. We forget.  We procrastinate.


Automatic, off site backups are best because you’re protected in the event of a catastrophe. Combine that with an image-based backup from above and you’ve got your bases covered.

The following is a list of offsite, file-level backup companies.

iDrive  2 GB of free space, or 150 GB of storage for $4.95/month. Windows, Mac

Carbonite costs $49.95 a year per computer for unlimited space. Windows only, Mac in beta w/ expected release early 2009

iBackup charges $9.95 a month for 10 GB of space. Windows, Mac

Jungle Disk  is a great solution that uses Amazon’s S3 Storage Service. Unlimited data for $.15/GB. Automatic backups. It also mounts a virtual network drive to My Computer that you can drag and drop files to. Windows, Mac, Linux.

Mozy offers 2 GB of storage for free and unlimited space for $4.95 a month per computer. This is my personal favorite. I’ve been a Mozy fan for years, and I use the Professional version at CLC. Use the Mozy link to the right to get discounts on monthly or annual subscriptions.  Windows, Mac

Set it and forget it and sleep at night.



Backing It Up
Computers are a part of our daily lives.  They’re the hub of what we do. You depend on your computer for a lot of things: Email & web, word processing, taxes, pictures, home videos, music. . . The data stored in our computers can be priceless.

If you don’t have a copy of these files somewhere else, you should be losing sleep.


It’s not a matter of “IF” your hard drive will crash, but “WHEN”.  Current statistics show that one in every ten hard drives fail each year. 


What would you do if your computer crashed today?  Would you panic? Would you be willing to do whatever it takes to get your files back?  What are all those pictures, documents, music files worth?


Best Buy’s Geek Squad charges a $59 assessment fee, and data recovery starts at $259 with no guarantee of recovery.

In case you haven’t heard, Apple just released a groundbreaking new laptop – the MacBook Wheel.  Check it out.


jottlogoJott is one of those services that you wonder “Why didn’t someone think of this sooner?” It’s a service that allows you to use your voice to send emails, text messages, Twitter updates, etc. I’ve been using the free version for quite some time, but it looks like as of February 2 that will end.  Bummer. . .

The free version of Jott is going to end on February 2, CEO John Pollard told me today. The terrible advertising market, he says, means every customer has to pay their own way from now on. Customers will need to pay $4/month to continue the service, the current price for a premium account. This includes users of the Jott iPhone application.

Read more at TechCrunch.